Terms and Conditions

1. Service Agreement

By scheduling an appointment with our mobile repair service, you agree to these terms and conditions. This agreement is between you ("the Customer") and our company ("the Service Provider", "QuicFix", "we", "us", or "our").

2. Appointment and Service

• Appointments are subject to availability and confirmation by the Service Provider
• The Service Provider reserves the right to reschedule appointments with reasonable notice
• You may reschedule or cancel your appointment at any time without penalty
• Upon the confirmation of order and submission of phone/device, the Customer agrees to let the Service Provider access their device physically for the purpose of repair
• In the case of software-related repairs, the Service Provider's employed technicians will attempt to attain consent for the Customer's password, or arrange an alternative setting with the Customer present to ensure the device is secure

3. Communication Consent

You authorize the Service Provider to contact you via phone, email, or SMS regarding:

• Appointment confirmations and reminders
• Service updates and status changes
• Required repair modifications or additional approvals
• Quality assurance follow-ups
• Future service recommendations and maintenance reminders

4. Repair Service

• The Service Provider will perform repairs using parts of the quality level selected by the Customer
• Additional repairs may be recommended if found necessary during service
• The final repair cost may vary if additional issues are discovered during service
• Due to the nature of phone repairs, under unlikely circumstances, the Service Provider may not be able to repair the device, and a refund of the payment minus accrued part costs will be given to the Customer

5. Customer Responsibilities

• Provide accurate device information and problem description
• Back up all data before service (the Service Provider is not responsible for data loss)
• Remove device passwords/locks before service or be present during software repairs
• Be available at the scheduled appointment time
• Ensure the device is not reported as lost or stolen

6. Payment and Pricing

• Quoted prices are estimates and may change based on actual repair requirements
• Payment is due upon confirmation of order and submission of phone/device
• The Service Provider accepts major credit cards and cash payments
• All prices are in the local currency unless otherwise specified
• Customers will be notified of any additional costs before work proceeds

7. Warranty and Coverage

8. Privacy and Data

The Service Provider will collect and use customer information in accordance with our Privacy Policy. This includes contact information and device repair history for service improvement and communication purposes. We are committed to protecting your personal data and will never sell your information to third parties.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Service Provider is not liable for any data loss during repair services
• Our liability is limited to the cost of the repair service provided
• We are not responsible for any consequential damages resulting from device downtime
• We do not guarantee compatibility of third-party apps after repairs

10. Quality Commitment

We are committed to providing high-quality repair services. If you're not satisfied with our service, please contact us within 7 days of the repair, and we will address your concerns promptly. We stand behind our work and will make every effort to ensure your complete satisfaction.

11. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good faith negotiation. If a resolution cannot be reached, the matter will be subject to the jurisdiction of the local courts in the area where the service was provided.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these terms and conditions, please contact us at:

14. Acceptance of Terms

By booking an appointment or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.